Search

Operations & Customer Support Assistant

Posted: 05/03/26
Recruiter:RecruitAbility Ltd
Reference:3079502829
Type:Permanent
Salary:£13 Hourly
Location:Elsenham, Hertfordshire
Description: Operations & Customer Support Assistant
Pay: £13.05 per hour + bonus
Location: Outskirts of Bishop s Stortford
Hours: 40 hours per week Monday Friday 8:30am 5:00pm (30-min lunch)
Contract: Permanent

An established local business is looking for a proactive Operations & Customer Support Assistant to strengthen its office function. This is a varied role combining client communication with hands-on administrative coordination.

You ll be part of a close-knit team where accuracy, responsiveness, and organisation are key. Full onboarding and system training will be provided.

The Role
  • Coordinate incoming enquiries via phone, email, and online chat
  • Maintain accurate records across internal systems and Excel trackers
  • Organise courier collections and monitor deliveries
  • Process physical items and manage associated documentation
  • Support general office operations as required
About You
  • Background in customer-facing or administrative roles
  • Confident communicator with strong attention to detail
  • Comfortable managing multiple tasks and deadlines
  • IT literate, particularly with spreadsheets and databases
Benefits
  • Performance-related annual bonus
  • Pension scheme
  • 20 days annual leave
  • Free on-site parking and convenient rail access
This vacancy is advertised by RecruitAbility Ltd, acting as an Employment Agency.

Recruiting now

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our cookie policy OK