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Service Administrator

Posted: 03/03/26
Recruiter:WH Bence
Reference:3078418735
Type:Permanent
Salary:£26,000 - £30,000 Annual
Location:Gloucestershire
Description:

WH Bence is looking for a Service Administrator to join the team!

Location: Yate, Bristol, BS37 5NG

Salary: £26,000 £30,000 pro rata per annum (dependent on experience)

Hours: hours per week between the hours of hours Monday to Friday

Job Type: Part Time, Permanent

About Us:

WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.

Service Administrator The Role:

WH Bence is seeking an experienced and motivated Service Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service.

This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team.

Service Administrator - Key Responsibilities:

- Sense check engineers timesheets

- Consumable Order Management

- Managing incoming service tickets and assisting with work allocation for service engineers

- Monitoring and responding to incoming emails

- Updating the CRM system and customer files

- Maintaining internal spreadsheets for maintenance planning and invoicing

- Providing proactive customer communication by telephone

- General administrative support to the Service Department

Service Administrator - About You:

The ideal candidate will have:

- Experience in a similar administrative or scheduling role

- Confidence and professionalism when speaking with customers

- Strong working knowledge of Microsoft Office

- Excellent communication and organisational skills

- The ability to problem solve and manage multiple tasks effectively

Service Administrator Benefits:

- Competitive salary

- Training programmes available

Click Apply now to submit your application for this exciting Service Administrator opportunity!

Recruiting now