Overview We are seeking a highly skilled CRM Administrator on behalf of a client based in Halesfield. The successful candidate will be responsible for managing and optimising our Customer Relationship Management systems, ensuring seamless integration with various platforms and maintaining system security and performance. The ideal applicant will possess extensive experience in system administration, solution architecture, and a broad range of IT skills, including database management.
Hours of work are Monday - Friday, 9am-5pm.
Responsibilities
Administering and updating our company systems and CRM
Checking daily new and outstanding tasks.
Calling customers to see if further information is required.
Reviewing sales emails to identify next stage of quotation
Check Order documentation.
Answering telephones
Liaising with sales to sort out the enquiries to a final quotation required standard.
Filing and emailing
Requirements
Sales B to C experience preferred.
Good computer skills and previous experience of working with a CRM system.
Ability to verbally communicate quickly and effectively with prospective customers.
A positive, polite, friendly and approachable attitude.
Fantastic communication skills.
Eye for detail
Excellent time keeping.
You will need to be able to work alone and as part of a team.