GP Receptionist Part Time

Highly Regarded GP Surgery Top 6% Nationally Rated

A highly respected GP surgery, ranked within the top 6% nationally, is seeking an experienced Part-Time Receptionist to join their friendly, supportive, and high-performing team.

This is an excellent opportunity to become part of a practice that is truly committed to delivering outstanding patient care.

The Role

As the first point of contact for patients, you will play a vital role in creating a positive and welcoming experience. This position requires proven, recent experience as a receptionist, ideally within a busy environment, where delivering exceptional customer service is second nature.

You will be joining a reception team of five and working one of the following schedules:

Option 1

• Monday: 8:00am 2:00pm

• Thursday: 8:00am 6:30pm (1-hour lunch break)

• Friday: 8:00am 6:30pm (1-hour lunch break)

Option 2

• Monday: 8:00am 2:00pm

• Thursday: 8:00am 6:30pm (1-hour lunch break)

• Friday: 1:00pm 6:30pm

Key Responsibilities

• Warmly greet and welcome patients and visitors in a professional manner

• Manage incoming telephone calls with excellent telephone etiquette

• Book, amend, and manage appointments efficiently

• Accurately update and maintain patient records

• Carry out general administrative duties including filing, scanning, and photocopying

• Maintain a tidy, organised, and professional reception area

• Support the wider administrative team to ensure smooth day-to-day operations

Essential requirements of the receptionist

• An experienced receptionist, confident dealing with a wide range of customers

• Friendly, enthusiastic, and approachable

• A quick learner with strong IT skills

• Confident using a Patient Record System (EMIS Web experience desirable, though full training will be provided)

• Self-motivated and capable of working independently

• Hardworking, proactive, and positive in approach

• Eligible to work in the UK

• Candidates should live within easy commuting distance from the surgery in Alcester.