Medical Receptionist

Medical Receptionist / Administrator Physiotherapy Clinic - Stirling

Nurse Seekers are proud to be recruiting on behalf of a thriving, well-established physiotherapy clinic seeking a friendly, highly organised and motivated Medical Receptionist/Administrator.

This is an excellent opportunity for a proactive individual who enjoys working in a patient-focused environment and plays a key role in ensuring the smooth and efficient running of a busy clinic.

The Role

You will be the first point of contact for patients and visitors, delivering exceptional customer service while providing comprehensive administrative support. This position requires strong organisational skills, attention to detail and the ability to multitask in a fast-paced healthcare setting.

Key Responsibilities

• Welcoming patients and managing check-in procedures
• Scheduling appointments, follow-ups and consultations
• Handling phone, email, website and social media enquiries
• Coordinating diaries with physiotherapists to optimise clinic capacity
• Maintaining accurate patient records in line with GDPR and compliance standards
• Supporting billing, invoicing, insurance claims and payment collection
• Overseeing daily administrative operations and clinic supplies
• Ensuring a clean, organised and welcoming reception and waiting area
• Assisting with quality assurance and continuous service improvement

The Ideal Candidate

• Previous experience in a medical receptionist or healthcare administration role
• Understanding of physiotherapy or clinical environments
• Strong communication and interpersonal skills
• Confident using clinic management systems and electronic health records
• Excellent organisational and time-management abilities
• Professional, compassionate and patient-focused approach

Benefits

• Competitive salary with performance incentives
• Ongoing professional development
• Supportive and positive working environment
• Opportunity to contribute to the continued growth of a successful clinic

If you are dedicated, personable and passionate about delivering outstanding patient care through excellent administration, apply today or contact Nurse Seekers on (phone number removed)