Administrator

An established engineering company is looking for a Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service.

The Role

You ll manage customer orders, maintain accurate records, and act as a link between customers and internal teams. This is a full-time, office-based position.

Key Responsibilities

• Process customer orders accurately, including order checks

• Manage the sales inbox and handle customer enquiries by phone and email

• Provide updates on order status, delivery times, and availability

• Support the sales team with day-to-day administration

• Maintain accurate customer and sales records

• Update and manage ERP/CRM systems

• Liaise with warehouse, logistics, and finance teams

• Produce basic reports and support KPI tracking

• Ensure processes are followed and support audits when required

Candidate Requirements

• Experience in sales administration, order processing, or customer support

• Strong attention to detail and organisation skills

• Confident communicator with a customer-focused approach

• Ability to manage multiple tasks and priorities

• Good IT skills, including Microsoft Office

• Experience with ERP or CRM systems preferred

The Package

• Salary: £26,000 per annum starting salary plus discretional bonus.