Administrator

Administrator
Location: Birtley
Pay: 12.21 per hour
Hours: Full Time - Monday to Friday, 08:30am - 5:00pm

Manpower are delighted to be recruiting on behalf of our client, a well-known and reputable company based in Birtley, for a full-time Administrator to join their busy and friendly team.

This is an excellent opportunity for an organised and professional individual who thrives in a fast-paced office environment and enjoys delivering high levels of customer service.

As an Administrator, you will play a key role in supporting daily operations through effective communication, accurate data management, and efficient booking coordination.

• Answer incoming phone calls promptly and professionally

• Handle enquiries, provide information, and direct calls to appropriate team members

• Take and relay accurate messages

• Input, update, and maintain data across company systems

• Maintain accurate customer records and booking information

• Prepare basic reports and summaries as required

• Carry out general administrative duties including filing, scanning, and managing emails

• Take customer bookings via phone and email

• Update calendars, scheduling systems, or booking software

• Confirm bookings and communicate details to customers

• Manage cancellations, amendments, and availability updates

We are looking for a candidate who demonstrates:

• Excellent telephone manner and strong communication skills

• High accuracy and attention to detail

• Proficiency in Microsoft Office (Outlook, Word, Excel)

• Experience with booking systems (preferred but not essential)

• Strong organisational and time-management skills

• Ability to work independently as well as part of a team

• 12.21 per hour

• Full-time, stable hours (Monday-Friday)

• Opportunity to work for a well-established and respected company

• Supportive team environment

If you are a reliable and detail-oriented administrator looking for your next opportunity in Birtley, we would love to hear from you.

Apply today with Manpower to be considered.