Receptionist - New Enquiries Canterbury Full Time Office Based Discretionary BonusAre you a confident and professional Receptionist - New Enquiries looking for a role where you are trusted, valued and able to make a real difference from day one? This is an exciting opportunity for a capable Receptionist/ Administor (New Enquiries) to join a dynamic and ambitious legal team in Canterbury.This is not just a front desk role. The Receptionist - New Enquiries position is pivotal to the success of the department, acting as the first point of contact and ensuring every client receives the highest standard of service. Interviews are taking place next week and the team are keen to appoint quickly.About the role This dual role combines reception and administration, with a strong focus on managing new client enquiries. The successful Receptionist - New Enquiries will be trusted to work independently and manage incoming matters efficiently.
Acting as the first point of contact for new enquiries
Using structured forms to understand client needs and next steps
Screening and assessing prospective clients
Providing administrative support to the family department
Supporting lawyers by ensuring accurate information is captured
Working full time, 9am - 5.30pm with 1 hour lunch
Fully office based in Canterbury
This role is essential to keeping the department running smoothly and ensuring clients have access to the support they need.What we are looking for The ideal Receptionist - New Enquiries will be:
Confident and professional on the telephone
Able to work independently and be trusted to manage their workload
Organised with strong administrative skills
Calm and empathetic when speaking with clients
Experienced in administration (essential)
From a legal background (desirable but not essential)
From a medical or other professional services background (also considered)
Looking for a long-term career in a supportive legal environment
Mature experience and the ability to communicate clearly and professionally are highly valued.What's in it for you
Competitive salary (to be confirmed)
Discretionary bonus
23 days holiday plus bank holidays
Additional day off for your birthday
Annual salary reviews
Pension scheme
Structured induction and on-the-job training
Support from an experienced mentor and team
Friendly and sociable team culture
The team are proud of the work they do and committed to supporting one another in a fast-paced but rewarding environment.If you are a motivated Receptionist - New Enquiries ready to take ownership of a key role within a thriving legal team, apply now. Interviews are being arranged immediately and this vacancy is urgent."In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise."
