Receptionist

Hours required:

• 7:00am to 7:00pm, 7 days a week
• We can offer split shifts if preferred, rather than long days

Role requirements:

• Standard reception duties
• Booking patients for further tests and follow up appointments
• Managing DNAs, as directed by the clinical team

System knowledge:

• Careflow and Solus experience would be highly beneficial
• Training can be provided, but this will take time

Core responsibilities:

• Welcoming patients and visitors in a polite, professional manner
• Checking patients in, confirming details (name, address, GP), and updating the EPR system
• Confirming preparation requirements have been followed, and addressing initial concerns
• Supporting patients and families, and helping keep the waiting area clean, tidy, and welcoming
• Scheduling new and follow up appointments, managing cancellations, and handling DNAs