Legal Secretary

Job Title: Legal Secretary

Location: DurhamDepartment: Residential Hours: Full-TimePay: Competitive

Role Purpose

To provide high-quality administrative and secretarial support to the Residential team, ensuring efficient case management and excellent client care. This includes managing diaries, preparing legal documentation, maintaining accurate records, and assisting fee earners with day-to-day tasks in line with firm standards.

Key Responsibilities

• Manage calendars, appointments, and key conveyancing deadlines for fee earners.
• Welcome clients professionally and handle routine enquiries.
• Produce letters, attendance notes, contracts, reports, and other conveyancing documents.
• Prepare and organise contract packs, title documents, searches, and completion bundles.
• Carry out general admin: printing, scanning, post, and document filing.
• Take accurate telephone messages and liaise with clients, estate agents, lenders, and solicitors.
• Assist with billing, invoices, and completion statements.
• Conduct basic research and maintain clear, up-to-date file notes.
• Deliver or collect documents externally when required.
• Support team members to ensure consistent cover.
• Ensure all outgoing documents are approved by the fee earner before sending.

Relationships

Reports to: Director(s)

Qualifications & Training

• Minimum 12 months' experience in a similar role.
• Proficient in Microsoft Office and case management systems.
• Strong organisational skills and attention to detail.
• Polite and professional telephone manner.

Competencies

• Communication: Clear and professional with clients and colleagues.
• Delivery: Manages workload effectively; ensures accuracy and quality.
• Self-Management: Works independently and takes ownership.
• Customer Focus: Provides excellent client care and support.
• Adaptability: Responds positively to change and new processes.

Technical Skills

• Proficiency in Microsoft Office and case management systems.
• Accurate typing and document preparation skills.
• Ability to collate and manage legal documentation and court bundles.
• Strong organisational and time management skills.

Behavioural Attributes

• Self-motivated and proactive.
• High levels of integrity and professionalism.
• Committed to continuous improvement and development.
• Calm under pressure and resilient.

If this sounds like the role for you, send your CV to today!