Client Support Administrator

Client Support Administrator (Health Insurance)

Location: Blackburn

Package: £Negotiable + Bonus + Benefits

Brown & Brown Health & Employee Benefits are a leading intermediary specialising in employee benefits, including healthcare and group risk solutions. We are looking to add to our Sales Support team in Darwen to ensure our clients receive the best service possible and we maintain our level of support to our network of consultants.

We've been looking after our clients' needs for over 25 years and you will be working as part of a dedicated team to provide support across a range of products such as Private Medical Insurance, Cash Plans, Travel Insurance, Health Screens and more.

The day to day:

• Providing high level administrative support to Consultants
• Assisting with the management of policy memberships and liaising directly with insurers (adding/removing members, personal details changes etc.)
• Provide assistance with the day to day operations of the office (post, filing, data entry and ensuring all documentation is issued on time and correctly.
• Updating and maintaining our CRM system
• Ensure all data is handled securely and in line with GDPR and associated rules and regulations.
• Liaise with key stakeholders to maintain accurate records (Insurers, Consultants, Internal Management)
• Maintain competencies compliant with FCA regulations

The Rewards:

• A negotiable basic salary coupled with all the normal benefits (Pension, Holiday, DIS) as well as Private Medical, Cashplan and access to the annual share save scheme
• A fantastic working and team focused environment with full support for ongoing professional development (including funding for qualifications - post probation)

About you:

• A working knowledge of the healthcare industry/products such as Private Medical Insurance, Health Cash Plans, Travel Insurance, Health Screening and associated pieces - Essential for this role
• You'll have strong administrative skills, ideally developed within an insurance or financial services organisation with working knowledge of Microsoft products (Word, Excel, etc)
• You'll have a can do attitude and always be happy to assist our key stakeholders with their requirements
• Your skillset should include strong Communication (Written, Verbal, Video), Administrative, Time Management and IT skills
• Strong attention to detail
• The availability to travel occasionally to other base offices or alternative location for the purpose of training or meetings

For more information please apply online or contact Dan Hurley on .