Office Coordinator

Office Coordinator (Part-Time or full time Flexible)

Plumbing & Heating Flexible Weekdays + Saturday Mornings Bolton Horwich

We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team.

You'll be joining a supportive environment, working alongside our bookkeeper and two experienced office team members.

Working Hours

• Saturday: 9:00am - 2:00pm (essential)
• Plus 3-4 weekdays per week
• Weekday hours are flexible and can suit full days or school-friendly hours

Key Responsibilities

Reactive duties

• Answering incoming phone calls
• Booking emergency and reactive plumbing & heating jobs
• Handling customer enquiries and updates
• Supporting engineers with day-to-day job coordination

Proactive duties

• Booking boiler services and maintenance visits
• Registering boilers and warranties
• Following up quotes and enquiries
• Chasing paperwork and job completion details
• Helping keep the diary organised and efficient
• General office and team support

About You

• Confident and professional telephone manner
• Strong customer service skills
• Organised, reliable and able to multitask
• Comfortable working in a busy office environment
• A team player who takes ownership of tasks

Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided.

What We Offer

• Stable, long-term part-time role
• Friendly and supportive office team
• Established business with clear systems in place
• Opportunity to grow with the company

Location: Bolton - Horwich

Job Type: Part-Time or Full time Flexible

Schedule: Weekdays (flexible) + Saturday mornings