Senior Parts Advisor, 37,000 - 40,000 per annum (DOE), 40 per week, Monday-Friday, 08:00-17:00, No weekend work, OEM Multinational company, Permanent position
Location of the Senior Parts Advisor: Warwick
The Senior Parts Advisor position is working with a long-established, family-owned organisation. The business designs and manufactures industry-leading specialist vehicles and aftermarket solutions, operating with strong values around integrity, quality, innovation, and sustainability.
The Senior Parts Advisor is required to support a central aftermarket operation. This role suits an experienced parts professional with strong technical knowledge, confident handling complex enquiries and supporting wider team activity.
Duties of the Senior Parts Advisor role:
Manage customer enquiries via telephone and email
Identify correct components accurately first time
Act as escalation point for technical queries
Support colleagues with complex identification
Produce quotations and follow enquiries through
Liaise with engineering and technical functions
Manage product changes within aftermarket systems
Maintain electronic catalogue accuracy
Identify trends and provide technical feedback
Promote genuine OE component usage
We would like to hear back from people that have:
Aftermarket parts experience
3-5 years' relevant background
Parts advisor experience
Confident professional telephone manner
Ability to resolve technical issues
High attention to detail
If you have some of the skills we still encourage you to apply for Senior Parts Advisor role or please feel free to call Grace Hudson Morgan at E3 Recruitment.
