Repairs Assistant

Repairs Administrator

Manchester

37.5 hours pw

1-2 Months+

14.00 PAYE + holiday pay

Hamilton Woods Associates are currently working on behalf of a social housing provider, to recruit for a Repairs Administrator

The purpose of the role will be to assist with the co-ordination and administration of an efficient property services function.

Responsibilities of the Repairs Administrator:

• Acting as main point of contact for contractors, customers, and other teams regarding property services requests, including repairs, voids and compliance
• Receiving, evaluating and acting on repairs requests from customers, members of staff and clients
• Coordinating and allocating visits for trades and ensuring efficient and timeous visits are undertaken
• Taking follow up action regarding to visits undertaken, and supporting on any outstanding works to be completed.
• Logging repair requests appropriately and ensuring systems and trackers are updated
• Monitoring systems ensuring works/data are accurate and up to date.
• Monitoring and responding to mailboxes
• Processing invoices to ensure prompt payment
• Ensuring work is carried out at the appropriate time, deal with any delays as necessary.
• Logging, co-ordinating and actioning responses to complaints and legal disrepair claims
• Providing statistical reports on performance when required
• Attending meetings with staff and contractors, and taking meeting minutes as required

To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please assume you have been unsuccessful