Receptionist

Job title: Receptionist

Contract: Ongoing Temporary

Hours: 8:30 am - 5:00 pm

Salary: 24,833p/a

Location: Cardiff City Centre

A busy healthcare company is seeking a dependable Receptionist to provide accurate, confidential reception assistance on an ongoing, temporary basis. This is a fully on-site role requiring strong communication skills, attention to detail, and the ability to work effectively within a clinical environment.

Requirements:

• Provide a welcoming face-to-face reception service to patients, visitors and staff.
• Handle clinical and non-clinical queries by phone, email and in person, taking and passing on accurate messages.
• Perform general admin duties including data entry, photocopying, scanning, filing and typing.
• Deal with incoming and outgoing post and emails, prioritising workload effectively.
• Obtain, file and retrieve clinical and non-clinical records in line with Health Board policies.
• Assist with arranging meetings, including booking rooms and preparing papers.
• Liaise with Estates/Facilities regarding basic building or office maintenance issues.
• Maintain confidentiality, information governance and Health & Safety standards at all times.
• Support colleagues during busy periods and staff absence; be flexible to work across sites if required.

Key Skills and Qualifications:

• 5 GCSEs (or equivalent) including Maths and English (A-C / 4-9).
• Confident user of Microsoft Office (Word, Outlook, Excel).
• Strong communication and customer service skills.
• Good organisation, accuracy and attention to detail.
• Ability to work effectively as part of a team and manage own workload.
• Flexibility regarding duties and shift patterns; ability to travel between sites if needed.
• Welsh language skills desirable.
• Previous reception/administration experience in healthcare or a similar environment is desirable.
• Enhanced DBS required (or willingness to undergo DBS check prior to start).

If you are interested, please contact Mia at (phone number removed) or email (url removed)