Office Administrator

Office Administrator
Stoke on Trent (office based)
3-month FTC

Key Responsibilities

• Provide day-to-day administrative support including filing, data entry, document control, and correspondence.
• Answer and direct phone calls and emails in a professional manner.
• Maintain accurate records and databases.
• Manage office supplies and stationery orders.
• Assist with diary management, meetings, and general office coordination.
• Assist with basic finance tasks such as processing invoices and expenses.
• Use Sage accounting software for routine data entry and record updates (training can be provided if needed).
• Support credit control activities, including monitoring invoices and payment follow-ups.
• Assist with month-end administration and reporting where required.
• Liaise with external accountants or bookkeepers as needed.
• Provide administrative support to managers and team members.
• Ensure confidentiality and data protection procedures are followed.
• Support the improvement of office systems and processes.

Skills & Experience

• Previous experience in an office administration role.
• Basic experience or familiarity with Sage or similar accounting software (desirable, not essential).
• Good IT skills, including Microsoft Office (Word, Excel, Outlook).
• Strong organisational and time-management skills.
• High level of accuracy and attention to detail.
• Good communication skills and a professional approach.
• Ability to work independently and as part of a team.