Lead Helpdesk

Posted:	05/01/26
Recruiter:	RG Setsquare
Reference:	3055505911
Type:	Permanent
Salary:	£30,000 Annual
Location:	City, Manchester
Description:	Lead Helpdesk Coordinator Location: Manchester Salary: 30,000 About the Role: RG Setsquare are working with a reputable client in the FM sector. Our client, a trusted provider of commercial maintenance services, is seeking an experienced Lead Coordinator to join their team to oversee a team on a fantastic commercial contract. This is a fantastic opportunity to work with a nationwide maintenance company offering a competitive salary and a supportive working environment. Key Responsibilities: Manage and support the operations of the companies central help desk Support and manage engineers, contracts managers and clients Delegate tasks Raise PO's and work orders Manage performance scores Mentor team Complete all required paperwork and reports promptly and accurately. Key Requirements: Experience in a similar role Extensive knowledge of commercial FM Excellent problem-solving abilities. Experience with CAFM systems. Professional and customer-focused approach. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
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