Customer Service Specialist

Join a global leader and make a real impact!

We're looking for a Customer Service Specialist who's passionate about delivering exceptional service and building strong relationships. In this role, you'll be the key link between our client's customers and the business, ensuring smooth order management and outstanding support.

What's in it for you?

• Permanent role with a leading global company
• Collaborative, supportive team environment.
• Dynamic Environment: Work in a fast-paced, high-pressure setting that fosters growth and continuous learning.
• Supportive Team: Be part of a dedicated team that values your contributions and encourages professional development.

What you'll do:

• Manage orders from placement all the way through to delivery
• Communicate with customers and internal teams
• Resolve issues quickly and efficiently
• Drive continuous improvement in customer service
• Prepare and lead regular performance reviews with customers to enhance service delivery.
• Acknowledge and address customer complaints promptly, ensuring effective feedback loops.
• Inventory Management: Collaborate with various internal functions to manage customer finished goods levels and aged inventory.

What we're looking for:

• Experience in a customer service role, preferably within the manufacturing sector.
• Technical Skills: Proficiency in SAP and Salesforceis a plus, along with strong Excel
• Excellent interpersonal and communication skills are essential.
• Mindset: A customer-focused, results-oriented individual who is self-motivated and capable of building collaborative relationships.

If you have the drive to excel in customer service and want to be part of a team that makes a difference, we want to hear from you!

How to Apply: Send your CV and a brief cover letter outlining your relevant experience to Gemma at Adecco.

Join us in delivering outstanding service and creating unforgettable customer experiences! Apply today and let your journey begin!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.