Branch Administrator

Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Dartford, Kent on a permanent, full-time basis.

The successful candidate will be responsible for supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations, delivering professional administrative support and maintaining clear communication between customers and internal teams. Immediate start is available for candidates not subject to a notice period.

Roles & Responsibilities:

• Act as Personal Assistant to the Branch and Sales Manager
• Manage incoming calls and maintain the branch switchboard
• Serve as the first point of contact for customer enquiries
• Provide administrative support across departments as required
• Prepare sales quotations and issue invoices and delivery tickets
• Carry out daily cashiering duties and liaise with Head Office
• Maintain accurate records and ensure data is kept up to date
• Update the sales database regularly
• Support the sales team during events and trade shows
• Conduct monthly stock checks on domestic items
• Ensure timely and clear communication across the team
• Consistently deliver professional and customer-focused service

Experience, education & qualifications:

• Strong communication skills and a professional telephone manner
• Confidence in dealing with people at all levels
• Discreet and trustworthy when handling confidential information
• Excellent organisational skills with the ability to multitask
• High level of accuracy with both written communication and numerical data
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Self-motivated, approachable, and a team player
• Ability to use initiative and adapt in a fast-paced environment
• Well-presented and detail-oriented

Hours: 40 hours per week, Monday to Friday, 8am to 5pm (1-hour unpaid lunch)

Salary: Competitive (DOE), plus bonus

Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.