Sales admin and support assistant FTC 14 month

Location: Kent

Terms: Permanent Full Time

Hours: Monday - Friday 08:45-17:15 (1-hour lunch)

• Confident, customer-oriented, and experienced in a sales or project-support environment
• Strong telephone manner and professional communication skills
• Calm and focused under pressure, able to multitask effectively
• Responsible, reliable, and self-motivated
• Organised and methodical with excellent attention to detail
• Strong problem-solving skills and ability to make sound decisions
• Proficient with MS Word/Excel; able to learn bespoke systems
• Knowledge of Sage200 (S.O.P.) and export procedures is advantageous
• Previous experience in project management, account management, or sales support is highly desirable

We are seeking a confident, customer-focused Sales Admin and Support Assistant with a strong sales or project management background. You will be a key point of contact for our customers and support the Sales Team by managing enquiries, processing orders, and providing excellent service under pressure.

The ideal candidate is proactive, organised, and able to handle multiple priorities while maintaining professionalism and calmness in a busy environment. Strong communication skills and the ability to build relationships with clients-new and existing-are essential.

• Act as the first point of contact for telephone and email enquiries
• Confidently obtain accurate information from callers and direct them appropriately
• Support the Sales Team by raising quotations, processing orders, and following up on projects
• Maintain accurate records, filing, and archiving
• Learn our product range and basic wiring information to assist customers effectively
• Manage multiple tasks and priorities while maintaining attention to detail
• Assist with ad-hoc tasks and support the team in resolving issues efficiently

Apply now

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