Admin Assistant - Plymouth

Join Our Team as an Admin Assistant in Plymouth!

Are you looking for an exciting opportunity to showcase your administrative skills in a dynamic environment? Our client, a key player in the national systems sector, is on the lookout for a motivated and organised Admin Assistant to join their fantastic team on a temporary basis. If you thrive in a fast-paced setting and enjoy helping customers, this could be the perfect role for you!

Summary:

• Start date: January 2026
• Duration: 9 months maternity cover
• Location: Plymouth PL4
• Pay Rate: 19.00 per hour
• Hours: 37 Monday to Friday 8-4 - onsite

Duties Include:

• Acting as a point of contact for customer inquiries, primarily via telephone.
• Supporting internal processes related to Registration, Smart Metering, Switching, and Data Cleansing.
• Resolving general queries related to the National Systems Team efficiently and courteously.
• Ensuring all tasks are completed to the highest departmental standards.
• Assisting customers with their needs and ensuring a positive experience.
• Collaborating with other departments to maintain exceptional customer service.
• Providing support to senior staff as required.

Requirements:

• Previous experience in a high-volume processing environment.
• Strong diplomacy and communication skills for effective customer relationship management, both written and verbal.
• The ability to work independently while being a valuable team player.
• Strong task prioritisation skills to meet deadlines.
• Familiarity with procedural knowledge, statutory requirements, and compliance is a plus.
• Proficiency in Microsoft Office, especially Excel.
• Experience in the electricity industry is desirable but not essential.

If you're ready to take the next step in your administrative career and make a real impact, we want to hear from you! Don't miss out on this exciting opportunity to join a team that values your contributions and fosters your growth.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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