Administrator / Receptionist

Receptionist / Administrator, Darlington

Salary circa 30,000

About the Role

This is a professional, welcoming, and highly organised position, serving as the first point of contact for our Darlington office. You will play a key role in creating a smooth and positive experience for visitors, clients, and colleagues, balancing essential administrative duties with exceptional customer service.

Key Responsibilities

• Act as the primary point of contact for all visitors and callers, delivering a warm, professional, and helpful experience.
• Answer, screen, and direct incoming calls promptly and courteously.
• Greet visitors, ensure they feel comfortable, and provide support as needed.

• Full administrative support for the wider teams in the business such as HR, Marketing and Operations.

• Manage meeting room bookings and ensure all required equipment and light refreshments are prepared in advance.
• Coordinate and arrange catering or lunches for both client-facing and internal meetings.
• Maintain a tidy, organised, and presentable front desk and reception area.
• Provide administrative support and assist with ad-hoc tasks across all areas of the business as required.

Requirements

• Previous experience in a mixed reception / administrative role would be ideal
• Strong MS Office skills
• Strong communication and interpersonal skills.
• Highly organised with excellent attention to detail.
• Ability to multitask and prioritise effectively in a fast-paced environment.
• Energetic, positive and a real team player