Team Administrator

Team Administrator

27,000 - 29,000 per annum

Chelmsford, Essex

Monday-Friday, 8:30am-5pm

Are you an organised and proactive individual looking to make a real impact in a dynamic team? If you have a knack for administrative tasks and a passion for delivering outstanding customer service, we want to hear from you! Join my client's thriving team as a Team Administrator and play a key role in ensuring the smooth delivery of projects.

Key Responsibilities:

• Set up and amend new and existing job records.
• Pass relevant information to the accounts team for invoicing.
• Liaise with team members and customers to confirm all job details are accurate and complete.
• Manage the shared admin email inbox and handle incoming and outgoing post.
• Answer, manage, and direct incoming phone calls professionally.
• Process customer registration forms and maintain accurate databases for customers and suppliers.
• Scan and archive job sheets, delivery/collection notes, and relevant project documentation.
• Book and track deliveries, including overseas shipments, and obtain courier quotes.
• Prepare and complete commercial invoices for international shipments.
• Create and check delivery and collection notes for accuracy.
• Process problem job enquiries and liaise with relevant parties for additional information.
• Provide customers with call-out quotations and set up digital problem job files.
• Generate problem job sheets and produce site reports in a timely and professional manner.
• Maintain strong relationships with existing customers and suppliers.
• Support cross-functional tasks, including training in purchasing.
• Carry out any other reasonable duties as required by the business.

The Ideal Candidate Will Have:

• Proficiency with Microsoft Excel is vital for this role.
• Strong organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• A high attention to detail and accuracy.
• The ability to manage multiple tasks and deadlines in a busy environment.
• Experience in a similar administrative or project support role is desirable.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.