Office Facilities & Maintenance Assistant

We are working with a high-growth AI technology company in the Greater Cambridge area who are seeking a reliable and hands-on Office Facilities & Maintenance Assistant to support the smooth day-to-day running of their office environment. This is a varied and practical position, ideal for someone early in their career looking to build experience in facilities and operations, or for a semi-retired professional who enjoys a busy, active role helping to keep a workplace running efficiently as the business continues to scale.

In this role, you will be responsible for carrying out minor office repairs and maintenance tasks, such as changing light bulbs, undertaking basic plumbing fixes, adjusting furniture, and monitoring the general condition of the building. You will conduct regular checks on office infrastructure including heating, cooling, and plumbing systems, reporting any major issues to contractors and coordinating repairs where needed. You'll also manage office supplies, ensuring stock levels are maintained, oversee waste and recycling processes, liaise with cleaning contractors, and help keep the workspace safe, clean, and well organised.

Health and safety will form an important part of the role. You will support basic compliance activities, assist with risk assessments, help monitor fire safety procedures and equipment, and act as a first point of contact for any safety or maintenance concerns raised by the team. Vendor coordination is another key responsibility, including contacting suppliers and service providers, obtaining quotes, scheduling visits, keeping service agreements up to date, and ensuring related documentation and invoices are processed correctly.

You will also support the logistical side of office operations, receiving and organising deliveries of equipment and supplies, preparing meeting rooms and communal areas for events, assisting with office moves or layout changes, and setting up workspaces and equipment for new starters. Occasional local errands such as supply collection or equipment drop-offs will form part of the role, alongside supporting the upkeep of company vehicles including servicing, insurance administration, and basic checks.

This role would suit someone with a practical, hands-on approach who is comfortable working independently and proactively. Previous experience in facilities or maintenance is helpful but not essential, as training will be provided. Strong organisational skills, basic DIY capability, good communication skills for working with colleagues and suppliers, and a full UK driving licence are essential. You should also be comfortable with a varied and sometimes physically active role.

Experience in facilities management, health and safety compliance, building systems, or fast-paced working environments would be advantageous, as would basic IT skills and the ability to manage simple budgets or administrative tasks. Any relevant facilities or health and safety training would also be beneficial.

This is a full-time, office-based role in Saffron Walden, working five days per week within a growing operations team. As the company expands, the position may evolve, offering opportunities for increased responsibility over time. A competitive salary is available, dependent on experience.

If you enjoy a practical, people-focused role where no two days are the same and where your support makes a real difference to a growing business, we would love to hear from you.

Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Suffolk, Essex, Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK.

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