Service Administrator

Service Administrator Temp to Perm

Location: Chalfont St Peter
Pay: £17 per hour
Hours: Monday Friday, 40 hours per week (Office-based)

Overview

We are seeking a proactive and organised Service Administrator to join an established engineering company based in Chalfont St Peter. This is a temporary role with strong potential to become permanent, offering stability, variety, and the chance to support a busy service and engineering team.

Key Responsibilities

• Coordinate service engineers diaries, scheduling PPM and reactive callouts.

• Log service jobs, raise purchase orders, and update the internal CRM system.

• Handle inbound service requests via phone and email, ensuring timely response and resolution.

• Prepare job sheets, service reports, and basic quotations.

• Liaise with clients regarding appointments, updates, and follow-up communication.

• Track parts orders and ensure timely delivery to engineers or job sites.

• Support the Service Manager with general administrative duties.

• Maintain accurate records of completed works, invoices, and contract details.

Requirements

• Previous experience in a service admin, scheduling, or engineering admin role (preferred).

• Strong organisational skills with excellent attention to detail.

• Confident communicator with good customer service ability.

• Comfortable working in a fast-paced environment and managing multiple tasks.

• Proficient in Microsoft Office and basic admin software.

• Reliable, proactive, and happy to work full-time in the office.

What s on Offer

• £17 per hour depending on experience.

• 40 hours per week, Monday to Friday.

• Office-based role in Chalfont St Peter.

• Opportunity for the role to become permanent based on performance.

• Supportive team environment within a stable engineering business.