Facilities Administrator

Facilities Administrator

Exciting opportunity to be part of an amazing facilities team in an unique and beautiful location in North Down.

The Facilities Administrator will be responsible for efficiently managing the facilities helpdesk and ensuring that all compliance-related administrative tasks are completed accurately and on time. This role demands strong organizational abilities, attention to detail, and excellent communication skills. The ideal candidate will have extensive experience in facilities management, helpdesk operations, and compliance administration.

Hours of Work:

37.5 hrs per week Monday Friday 8.30am to 4.30pm

Permanent

Essential Criteria:

• 5 GCSE s grades A-C or equivalent including English and Maths or equivalent
• 2 years' experience in a helpdesk, scheduling, administration or customer service role with a strong background in areas such as helpdesk operations and compliance administration.
• Excellent organizational and multitasking skills.
• Strong communication and customer service skills.
• Advanced proficiency in Microsoft 365 apps and services (Word, Excel, Outlook, PowerPoint, Teams, Sharepoint)
• Experience using facilities management software (e.g., Symphony MIS, Eworks, Ostara, Omni ledger) or ERP systems or MIS (e.g Sage)
• Familiarity with compliance regulations and health and safety standards.
• Highly organized and able to prioritise, meet deadlines, and handle competing demands in a fast-paced environment with meticulous attention to detail.
• Proactive and capable of working independently.
• Ability to manage multiple tasks under pressure and meet deadlines.
• A team player with a positive attitude and a commitment to continuous improvement.

Desirable Criteria:

• Level 3 in Facilities Management or Equivalent
• NVQ level 3 in Business Administration or Equivalent
• IOSH Managing Health and Safety
• Previous experience in maintenance management, preferably in a social care or healthcare setting.
• Ability to work autonomously

Benefits

20 days annual leave pro rata plus 12 statutory days

Death in Service Benefit x 2 annual salary.

Incremental pay increases according to pay band

Health Assured Employee Assistance Programme

Pension Scheme

Occupational sick Pay Scheme, which increases with length of service

Free Car Parking

Option to join Benenden Health via monthly salary sacrifice

Professional Membership fees paid

Commitment to development of the staff team through training and learning opportunities