Admin / Customer Service Assistant

We are looking for a proactive and detail-oriented Customer Service / Admin Clerk to join a friendly team of 4. This role is ideal for someone who enjoys working in a collaborative environment and has a passion for delivering excellent customer service.
Key Responsibilities:

• Communicate effectively with customers, ensuring queries are handled professionally and promptly.
• Listen actively to understand customer needs and provide accurate information.
• Log all customer queries onto the internal system with precision and attention to detail.
• Work closely with team members to maintain smooth operations and achieve shared goals.

Skills & Experience Required:

• Strong communication and listening skills.
• Excellent IT proficiency, including Microsoft Excel.
• Ability to work accurately and efficiently in a fast-paced environment.
• Previous experience in customer service or administrative roles is desirable.

What We Offer:

• This is an onsite role 5 days per week.
• Free parking
• 8-12 weeks initially
• 12.94phr + holiday pay
• Immediate start

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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