Complaints Resolution Administrator Location: Building 800, Kent Science Park, Sittingbourne, ME9 8GU Start Date: ASAP ContractDuration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £13.70 Per Hour Job Ref: OR18176
Job Responsibilities
Ensure a positive complaints experience in accordance with guidelines.
Provide administrative and organizational support to the team.
Order necessary supplies like stationery.
Person Specifications Must Have:
Commitment to Southern Housing's values: Honest, Efficient, Accountable, Respectful, Trusted.
Ability to work collaboratively and improve service efficiency.
Strong sense of responsibility for delivering excellence.
Respect for diversity and inclusion, and adherence to health, safety, and compliance standards.
Nice to Have:
Experience in a similar administrative role.
Familiarity with the Housing Ombudsman s and regulatory codes.
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