Exam Officer

Salary: £28,860 per annum
Hours: Monday to Friday, 37 hours per week
Contract: Permanent

We are recruiting for a highly organised Exam Officer to join a reputable training organisation. This is a vital role that ensures the smooth operation, compliance and accuracy of all examination and certification processes across multiple awarding bodies.

If you thrive in a fast-paced environment, have excellent attention to detail and enjoy managing essential processes that support learner success, this role could be the perfect fit.

• Deliver invigilation training and ensure full compliance with awarding body requirements.

• Invigilate both online and paper-based examinations as required.

• Plan, organise and book all examinations, communicating schedules and venue information to tutors and learners.

• Maintain accurate student exam records and support audit-compliant ILR submissions.

• Ensure timely completion of certifications across a range of programmes.

• Develop and utilise EDI and other digital systems to improve accuracy, efficiency and cost-effectiveness.

• Maintain secure archives of exam results and provide official confirmation of results when requested.

• Process and verify invoices from awarding bodies, supporting the finance team with accurate forecasts of planned spend.

• Assist with enrolment activities for new apprenticeship intakes during induction periods.

• Provide cover for colleagues during periods of leave or absence.

• Strong general education, including a minimum Level 2 IT qualification.

• Experience managing the full end-to-end examination process, including maintaining system security and integrity.

• Experience working with awarding bodies and adhering to their requirements.

• Ability to prioritise effectively and manage multiple time-critical tasks.

• Excellent attention to detail and accuracy.

• Confident communicator, both verbally and in writing.

• Proficient in Microsoft Office and confident using HR and finance systems.

• Strong problem-solving skills with the ability to identify and resolve issues.

• Ability to build positive working relationships with internal and external stakeholders.

• Proactive and flexible, with the ability to adapt to the changing needs of the business.

• Experience handling confidential information and maintaining GDPR compliance.

• Commitment to continuous professional development and safeguarding responsibilities.