Sales Administrator

Role: Sales Administrator
Location: Milton Keynes
Hours: Full time, 8.30am to 5.00pm (Fully office based)
Salary: £26,000

An excellent opportunity has now arisen for a Sales Administrator to join our client s successful team.

Who are we?
Our client is a well-established, long-standing business in Milton Keynes with a strong reputation in both UK and international markets. Supplying specialist products across construction, electrical, heating and lighting industries, they pride themselves on consistent growth, high-quality standards and a commitment to customer satisfaction.

Benefits:

• 24 days holiday plus bank holidays
• Company pension scheme
• Free on-site parking

Duties of a Sales Administrator:

• Respond to incoming sales enquiries and raise quotations via email, SAP and over the phone
• Process customer orders and issue acknowledgments
• Handle customer queries efficiently via phone and email
• Make proactive calls to existing and lapsed customers
• Ensure pricing and discounts are applied correctly
• Manage customer returns, ensuring correct processes are followed
• Maintain accurate data on SAP, working closely with IT and Accounts teams
• Liaise with Operations, Finance and Supply Chain departments
• Provide support to Regional Sales Representatives
• Handle incoming calls within agreed service levels
• Manage back orders and update administrative trackers
• Meet and greet visitors in a professional manner
• Provide cover for colleagues during holidays or absences
• Ensure compliance with ISO and company protocols

What we would like from you:

• Previous experience in a sales administration or customer service role
• Good working knowledge of Microsoft Excel (intermediate level)
• SAP knowledge desirable (training can be provided)
• Strong organisational and communication skills
• Ability to multitask and work collaboratively across departments
• A proactive and customer-focused approach

If you are interested in this role, please apply below with your most recent CV.
MKTEMP

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