Membership Administrator

Membership Administrator £30,000 £35,000 Central London Hybrid

Join a respected professional body as a Membership Administrator, supporting over 1,000 members and contributing to the delivery of a high-profile international conference.

We re seeking a proactive, detail-oriented individual to provide secretarial and administrative support while playing a key role across governance, membership services, event coordination, and digital communications.

This is a varied and rewarding role within a small, friendly team ideal for someone who thrives on structure, precision, and purpose. From CRM and committee minutes to social media and website updates, your work will help shape the member experience and support the organisation s wider mission.

Key Responsibilities

Committee Support

Provide secretarial and admin support for Executive, Council, Global, and ad hoc committees

Book meeting rooms, catering, and AV

Prepare agendas, paperwork, and take minutes

Attend meetings and follow up on actions

Keep committee information up to date on the website

Membership Administration

Manage the membership database (CRM)

Process applications and prepare approval lists for Council and AGM

Respond to member enquiries and chase arrears

Maintain accurate records

Support membership marketing and engagement

Ballot Coordination

Maintain job descriptions for committee and membership roles

Issue calls for nominations and prepare ballot papers

Update officer and Council member profiles online

Communications & Social Media

Act as first point of contact for incoming correspondence

Respond or redirect queries appropriately

Contribute to social media around events, campaigns, and announcements

Help promote conferences and courses across digital platforms

Website Management (CMS)

Update website content (training provided)

Promote events and courses online

Action communications received via the website

Ensure content is accurate, timely, and engaging

To Apply, You Must Have:

A strong academic foundation with evidence of ongoing professional development (courses, certifications, or exams)

Excellent communication skills and confidence engaging at all levels

Meticulous attention to detail and strong organisational skills

Experience in a membership-based, health, charity, or medical organisation

Proven admin experience in a professional office setting

Hands-on experience with membership administration

Minute-taking experience

Confidence using CRM, CMS, and Microsoft Office

Skills in social media content creation and website editing

Strong written communication and multitasking ability

We value honesty, integrity, and professionalism. If you don t meet the essential criteria, please don t apply but do check out other opportunities via Nationwide Recruitment Service.

What You ll Be Doing

Supporting committees with agendas, minutes, and logistics

Managing the membership database and processing applications

Coordinating ballots and nominations

Updating website content and promoting events

Creating and scheduling social media posts

Handling member queries and correspondence

Assisting with speaker coordination and admin for two major UK conferences per year

Salary: UP TO £35,000 incl. London weighting Hours: Full-time, 36.5 hrs/week Hybrid: Some remote working available Location: Central London WC2

Easily commutable from: London (Zones 1 6), Croydon, Bromley, Kingston upon Thames, Richmond, Twickenham, Watford, Harrow, Wembley, Ealing, Hounslow, Hayes, Slough, Windsor, St Albans, Hemel Hempstead, Luton, Hatfield, Welwyn Garden City, Stevenage, Harlow, Chelmsford, Basildon, Dartford, Maidstone, Sevenoaks, Redhill, Reigate, Guildford, Woking, Reading.

If you tick every box and want to grow in a collaborative, purpose-led environment apply now. Not quite the right fit? Explore other roles via Nationwide Recruitment Service.