Business Support Officer

About Us

Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role

To provide administrative and business support to a team of practitioners to ensure the effective delivery of services to children, young people and families.
To assist in the smooth running of the team and take a proactive role in the day to day
functioning of the service.

What is the day-to-day of the role:

• To undertake the day to day administrative and business support functions of the
  team and the wider service including the monitoring of emails and telephone
  messages for team members.
• To act as a point of contact to ensure that internal staff, partners and members of the
  public who contact the team are dealt with efficiently and consistently. This will
  include dealing with queries, assessing the nature of telephone calls, referring them
  to the appropriate person, and receiving visitors in a courteous, prompt and efficient
  manner.
• To monitor and update systems in an accurate and timely manner. This includes
  mailboxes and information management systems, databases and electronic files.
• To quality assure data held on different systems to ensure accuracy, in order to
  provide reliable information on which management decisions can be made.
• To produce all types of documents, drafting routine correspondence on behalf of the
  service and tracking responses within appropriate timescales, presented
  professionally and accurately.
• To arrange and coordinate meetings on behalf of the service, making best use of
  technology to prepare and support the meeting. To ensure that meetings run
  effectively, action points are followed up and accurate records are distributed as
  appropriate.
• To support the service with business related queries, including system and
  equipment set up for new and existing staff.
• To support managers in the processing and monitoring of a range of financial and
  procurement transactions to help ensure that budgets are properly managed and
  procurement policy adhered to.
• To participate and engage with service and county-wide Business Support Service
  meetings and events.

Required Skills and Qualification

• Officer administration experience
• Experience of drafting correspondence
• Invoicing experience
• Computer literacy
• Ability or organise and prioritise workload.
• Ability to take accurate notes and minutes.
• Commitment to equalities.

Benefits

• No weekend working. 22.2 hours per week.

APPLY NOW!

Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.