Patient Administrator

We are looking for a motivated and organised Breast Screening Administrator to join our friendly team at the Jarvis Centre, Surrey. This is a full-time role, working Monday to Friday, 9am-5pm. As part of the NHS Breast Screening Programme, you will play a vital role in supporting the early detection and diagnosis of breast cancer. Working within a busy, patient-focused service, you will be responsible for scheduling appointments, supporting clinics, handling patient queries, and ensuring that all records are managed accurately and securely. You will be the first point of contact for women attending screening, providing clear information and a supportive, compassionate approach. The role requires excellent organisational skills, strong attention to detail, and the ability to remain calm under pressure. This is an excellent opportunity for someone with strong administrative experience who enjoys working in a team and making a real difference to people's lives. Previous NHS or healthcare experience is desirable, but not essential. Full training on the NBSS system and breast screening processes will be provided.

As a Breast Screening Administrator, you will support the smooth running of the breast screening service by:

• Schedule and manage patient appointments using the NBSS system.
• Acting as the first point of contact for patients, handling queries with professionalism and empathy.
• Preparing and processing clinic paperwork to ensure efficient service delivery.
• Welcoming and checking in patients at reception, providing clear information and reassurance.
• Maintaining accurate and confidential patient records in line with NHS policies.
• Supporting clinical and administrative colleagues to ensure clinics run smoothly and to schedule.
• Communicating effectively with patients, colleagues, and external partners.
• Ensuring data accuracy, timely correspondence, and high-quality administrative support.

Your contribution will help ensure patients receive an excellent service and the breast screening programme continues to deliver safe, effective, and compassionate care.

InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

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Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Location: Jarvis Centre, Surrey Full time Permanent Salary: £24,822.72

Be part of something life-changing. Join us at InHealth.

Are you an organised and caring administrator looking for a role with real impact? Do you want to be part of a team that supports early detection and diagnosis of breast cancer? If so, this could be the perfect opportunity for you.

At InHealth, we're all about helping people live healthier, longer lives and our Breast Screening Administrators are at the heart of that mission. You'll play a key role in delivering a smooth and supportive screening experience for thousands of women each year.

What you'll be doing:

• Schedule and manage patient appointments using the NBSS system
• Handle queries with compassion, professionalism, and efficiency
• Prepare and process screening clinic paperwork
• Support reception and patient-facing duties as part of the admin team
• Keep everything running like clockwork with accurate data, timely communication and strong teamwork

What we're looking for:

• Communicates clearly and confidently
• Has a sharp eye for detail and accuracy
• Is organised, adaptable, and thrives in a busy environment
• Works well in a team and puts patients at the centre of everything
• Is confident using Microsoft Office and ideally has experience with clinical systems (like NBSS)

Previous healthcare experience is great, but not essential if you've got strong admin skills and a great attitude, we'd love to hear from you.

Why join InHealth?

• A friendly, supportive team where your work really matters
• Opportunities to grow and develop within a leading healthcare provider
• A role that makes a direct difference to people's lives

Apply today!

If you're ready to use your organisational skills to support something truly important, click Apply Now. Help us provide compassionate, efficient breast screening services that make a difference every single day.

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This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.