| Description: |
Salesforce Application Administrator Hybrid working - Leicester An opportunity for an experienced Salesforce Administrator to lead the rollout, configuration, and ongoing management of Salesforce as a core business system. This role will drive digital enablement, support operational efficiency, and ensure Salesforce becomes a fully embedded, high-value platform across multiple teams. Key Responsibilities - Lead the deployment, configuration, and optimisation of Salesforce across the organisation.
- Set up objects, workflows, validation rules, permissions, and approval processes.
- Oversee data migration, data quality, and system integrity.
- Act as the primary administrator, ensuring stability, security, and day-to-day performance.
- Manage users, roles, and access in line with governance requirements.
- Handle change requests, troubleshoot issues, and maintain documentation.
- Work with stakeholders to understand needs and translate them into scalable Salesforce solutions.
- Provide training and support to drive adoption and data accuracy.
- Identify and deliver continuous improvements, automation, and efficiency gains.
- Support integrations with other business systems and develop meaningful dashboards and reports.
- Ensure all configurations and data practices meet compliance, GDPR, and security standards.
Candidate Profile Qualifications - Salesforce Certified Administrator (essential).
- Additional certifications (e.g., Advanced Admin, Platform App Builder) welcomed.
- Degree or equivalent experience in Information Systems, Business, or similar.
Experience - 3-5 years' experience deploying and managing Salesforce in a complex environment.
- Strong track record of delivering effective CRM solutions.
- Experience supporting sales, marketing, or customer lifecycle teams.
- Knowledge of integrations, automation tools, and data governance best practice.
- Experience in regulated or values-led environments (e.g., education, care, health) beneficial.
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