Senior Team Administrator

• Location: Dakota House, Weybridge, Surrey, KT13 0YP

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This full-time permanent role has a starting salary of £30,647 per annum, based on a 36-hour working week.

Join Surrey County Council as a Senior Team Administrator and play a vital role in supporting education services that make a real difference to children and families. The office base for this position isDakota, 11 De Havilland Drive, Weybridge KT13 0YP, and the role allows for hybrid working.

Our Education business support teams provide support to front line workers and, whilst you won't be required in the office five days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 09:00-17:00 to ensure full cover is provided to operational teams and front-line call lines.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Role

We are seeking a full-time Senior Team Administrator to join our dynamic Business Support Team within the Children, Families and Lifelong Learning directorate. This is a varied and rewarding role where you will play a key part in supporting education services and ensuring smooth, efficient processes for frontline teams.

As a Senior Team Administrator, you will:

• Work collaboratively with education professionals and partner agencies to deliver timely and accurate support
• Manage complex workflows, ensuring priorities are met and processes run seamlessly
• Guide and support junior colleagues, fostering a positive and productive team environment

Your responsibilities will include:

• Processing referrals and distributing reports
• Liaising with professionals across Education and external agencies
• Maintaining accurate records, spreadsheets, and databases
• Responding to telephone enquiries and providing clear, professional communication
• Taking and distributing meeting notes promptly to all relevant parties
• Monitoring timescales and providing performance information to support service delivery

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours:

• Strong administrative and organisational skills
• Excellent communication and customer service
• Ability to manage priorities and deadlines
• Proficiency in Microsoft Office and digital tools
• Experience supervising or mentoring staff

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• Please outline your administration experience and skills that are relevant to this role.
• Please provide examples of how you have managed and maintained accurate data in your previous roles.
• Describe how you deliver excellent customer service in a professional setting.
• Please give examples of how you have managed workload priorities and coordinated tasks within a team. Include details of any experience supervising or mentoring junior staff, and how you ensured deadlines and quality standards were met.

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 10/12/2025 with interviews to follow.

A BasicDBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.