Administrator - Mail Room

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.

It's a purpose that drives everything we do. And you can play your part too - this is a fantastic opportunity to join us in entry level administration role with a career pathway offering the chance to progress within the role and earn up to £26,000.

This role will be based at our head office in Leeds city centre, just 5 minutes' walk from the train station. Working hours will be 7.30 - 3.30, Monday - Friday.

Working within our Document Services (mail room) function, you will efficiently handle inbound Society documents ensuring these are forwarded to the relevant departments as well as processing outbound mail for our members and internal departments.

The role will involve building strong relationships with operational colleagues across the Society and becoming knowledgeable on our Societies different business areas. You'll be given lots of support and opportunities to develop along with training to use specialist mail room equipment which is used industry wide.

• Experience of working in a mail room, postal or distribution role
• Administration experience with excellent record keeping skills
• Ability to work with accuracy and attention to detail
• Excellent organisation skills with ability to multi task, work under pressure, meet deadlines and ensure service standards are maintained
• Confidence in communicating and building relationships with both external and internal stakeholders.
• Full computer literacy with previous experience working with Microsoft Office including Word and Excel and PowerPoint

• Annual bonus of up to 12%
• Matched pension contributions up to 10%
• 26 days holiday, plus bank holidays and holiday purchase scheme
• Colleague Mortgage and Saver products
• Electric vehicle / Cycle to Work scheme
• 2 days' volunteering per year

We'll give you a place to belong with the support to learn, develop and shape a meaningful career.

This role does not meet the eligibility criteria for sponsorship under the Skilled Worker visa route. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK without employer sponsorship.

Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.

We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.

We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on .