Admin Team Manager - IFA Experience

Join Our Team as an Admin Team Manager!

Are you a dynamic leader with a passion for administration and team management? Our client, a prominent organisation in the IFA/Finance industry, is looking for an enthusiastic Admin Team Manager to join their vibrant office near Blackfriars, London! This is a fantastic opportunity to lead a dedicated team of 4+ administrators for a fixed-term contract of 9 months (may extend!). ( Please note this position is being advertised by the Office Angels Central London Team).

As the Admin Team Manager, you will report directly to the Head of Administration and play a crucial role in achieving the organisation's goals. Your leadership will ensure smooth operations, improve team productivity, and enhance client service.

• Oversee the day to day operations of the allocated team
• Act as the first point of contact for team queries and workload management
• Identify training needs and promote continuous improvement
• Process new and existing business efficiently and accurately
• Streamline and implement organisational processes within the team
• Oversee the client review process and maintain accurate CRS records
• Support the team in daily administrative tasks and operations
• Drive improvements in service quality, productivity, and efficiency
• Collaborate closely with the Head of Administration to achieve business goals
• Attend regular meetings with the Head of Administration and team members
• Provide operational support and ensure adherence to administration proceduresConduct weekly team meetings to manage workloads and priorities
• Process and monitor new business using CURO event lists
• Create and manage Client Review Packs for assigned clients
• Ensure CURO is consistently updated with accurate information
• Enter new business details onto CURO and provider platforms
• Manage general client administration tasks
• Maintain ongoing compliance with Health & Safety and GDPR regulations

• Team Management: Prior experience in leading a team of administrative staff in an IFA company.
• Workflow Management: Ability to coordinate and manage administrative tasks efficiently.
• Client Service: A knack for providing exceptional customer service and maintaining accurate client records.
• Compliance: Understanding of regulatory requirements and commitment to compliance.
• Systems and Technology: Familiarity with CRM and other administrative tools to enhance efficiency.
• Collaboration: Excellent communication skills to work seamlessly across departments.
• Process Improvement: A proactive approach to identifying and implementing streamlined procedures.
• Training and Development: Commitment to ongoing training for team members to keep skills updated.

• Annual Salary: £40,000 - £45,000 (DOE)
• Full time position, based in a conveniently located office just 7 minutes from City Thameslink train station.

This is your chance to contribute to a supportive and collaborative environment where your expertise will make a difference! Enjoy a fulfilling career while leading a talented team and being part of a thriving organisation. Apply today!

Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.