Despatch Administrator

Despatch Administrator

Contract type: Full-time

About our client

Our client is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Their private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of their vision and values.

To help support the logistics department they are now looking for a skilled administrator, who can add real value to a dynamic and fast paced environment.

Main Duties and Responsibilities

Despatch Administrator - Key Responsibilities:

• Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
• Ensure compliance with health and safety standards and company procedures.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
• Schedule and track outgoing deliveries to ensure deadlines are met.
• Maintain accurate records of all outgoing goods and update systems accordingly.
• Perform regular checks on despatch paperwork and flag any discrepancies.
• Support the despatch team with administrative tasks as needed.

Requirements

• Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently.
• Strong communication skills (verbal and written) for coordinating with drivers, customers, and internal departments.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and meet strict deadlines.

What they offer

• Competitive salary
• Interesting and challenging work
• Continued training, support and career development.
• The opportunity to work with and learn from, industry leading people who are committed to excellence.

Click Apply to complete your application.