Wrexham Area Hybrid Working Full-Time Customer Service Representative Job (EMEA Portfolio)
Customer Service Representative - Manufacturing (EMEA Portfolio) Wrexham Area Hybrid Working Full-Time 18-Month Project Cover Salary: £34,000 - £36,000 + Benefits Are you a proactive and detail-driven customer service professional with experience in manufacturing? Do you enjoy managing your own portfolio of clients and delivering excellence across international markets? If so, this opportunity could be your next big move.I am working with a global manufacturing leader seeking a confident and capable Customer Service Representative to join their EMEA team on a project cover basis. This role is central to a high-impact initiative, where you'll manage a large-value order book and ensure outstanding customer experiences across multiple regions. What You'll Be Doing:
Managing your own portfolio of EMEA clients, building strong relationships and ensuring top-tier service
Overseeing a high-value order book, ensuring accurate and timely processing via SAP
Acting as the key liaison between customers and internal teams-production, planning, and logistics
Monitoring stock levels and coordinating delivery schedules to meet customer expectations
Handling queries and providing proactive updates throughout the order lifecycle
Supporting wider project activities and contributing to process improvements
What You'll Bring:
Experience in the manufacturing industry-you understand the pace and complexity
Proficiency in SAP for order management and customer service
Strong communication skills and a collaborative approach across departments and regions
A proactive, solutions-focused mindset with excellent attention to detail
Experience working in an EMEA or international team is highly desirable.
Why You'll Love This Role:
Competitive salary of £34,000 - £36,000
Hybrid working model after onboarding
A collaborative and supportive team environment
The chance to contribute to a key business initiative with real impact
