Business Support Manager

Your new companyAn environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK.

Your new role

• Act as first point of contact for clients, managing queries and service delivery
• Oversee client account processes: onboarding, maintenance, and closure
• Maintain accurate client data across platforms (e.g. CRM, Xero) in line with GDPR
• Implement and manage quality assurance systems and document control
• Coordinate financial processes: invoicing, credit control, purchase orders
• Support team operations, recruitment, meetings, and business development
• Report on KPIs, client satisfaction, and quality performance to senior leadership

• Strong client service ethic and attention to detail
• Recent and substantial experience in senior business support, office management or equivalent position.
• Proficiency in Microsoft Office
• Experience with ISO9001:2015 quality systems
• Excellent communication, organisation, and interpersonal skills

• Environmentally conscious company
• Hybrid working
• Free parking
• Full benefits package available with application progression.