Customer Service Advisor - 3 Month Contract Location: London Heathrow Hours: 8:30 AM - 5:30 PM, Monday to Friday Contract Length: 3 Months Are you a confident communicator with a passion for delivering excellent customer service? Do you have experience using Microsoft Teams to collaborate and support customers or colleagues? If so, we'd love to hear from you! About the RoleWe're looking for an experienced Customer Service Advisor to join our team on a short-term contract. You'll be the first point of contact for customer queries, providing timely and professional support across multiple channels. Key Responsibilities
Responding to customer enquiries via phone, email, and Teams
Logging and resolving issues efficiently and accurately
Collaborating with internal teams using Microsoft Teams
Maintaining up-to-date records and documentation
Ensuring a high level of customer satisfaction
What We're Looking For
Proven experience in a customer service role
Confident using Microsoft Teams for communication and collaboration
Strong verbal and written communication skills
Ability to work independently and as part of a team
Excellent attention to detail and problem-solving skills
