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Customer Experience Administrator

Posted: 13/11/25
Recruiter:Hays
Reference:3026131415
Type:Temporary
Salary:£25,000 Annual
Location:Edinburgh
Description: Customer Experience Administrator

Your new company
This prestigious company based in Edinburgh requires a self-driven Customer Experience Administrator to join their dynamic business on a temporary basis.

Your new role
Key responsibilities include:
- Handle customer cancellation requests with care and efficiency.
- Update customer accounts and process standard change of details requests.

- Proactively raise any issues with your team leader to ensure smooth operations.
- There is the potential to take on additional responsibilities that require maintaining data accuracy over time.

What you'll need to succeed
Key Skills:- Proficient in IT with the ability to quickly adapt to new systems.- Excellent attention to detail.- Punctual, dependable, and consistently efficient at completing tasks.- Self-motivated to manage repetitive and routine tasks with precision and care.
What you'll get in return
- Flexible Hours
- Hybrid working
- Competitive hourly pay
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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