Customer Service AdvisorLocation: Manchester Full-Time Permanent 25K to 26KHours: 0830 to 1730Hybrid - 3 days office and 2 days WFH Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every interaction matters? We're looking for a Customer Service Advisor to be the friendly, professional voice of our business-helping customers, solving problems, and making a real impact every day. What You'll Be Doing
Handling customer enquiries via phone, email, and live chat with accuracy and care
Processing orders and bookings efficiently, ensuring all details are correct
Meeting call handling targets and responding promptly to all queries
Maintaining up-to-date customer records and following company procedures
Ensuring customer satisfaction by adhering to safety and service standards
Collaborating with your team and seeking opportunities for personal growth
Communicating professionally with internal and external stakeholders
What We're Looking For
A customer-focused problem solver with a positive attitude
Experience of handling inbound enquiries or live chat
Strong organisational skills and the ability to prioritise effectively
Clear, confident communication and a results-driven mindset
A team player who builds great relationships with colleagues and customers
Commitment to delivering high standards and meeting performance targets
Why Join Us?We offer a supportive team environment, opportunities for development, and the chance to be part of a company that values service excellence. If you're ready to take the next step in your customer service career, we'd love to see your CV! #
