Facilities Business Support Administrator

Your new company

My client is seeking a proactive and detail oriented Facilities Business Support Administrator to join their estates team. This role involves administrative and data analysis tasks, ensuring the smooth operation of departmental systems and accurate reporting. You will be the first point of contact and manage service contracts, accommodation and tenancy databases, business rates, utilities, and departmental systems.

Your new role

• Maintain and develop the occupancy database to support accurate utilisation reporting.
• Act as System Administrator for departmental IT systems, including SharePoint, Access Control, Lease and Occupancy databases, and contractor & visitor systems.
• Ensure all data is accurate, complete, and digitally stored for efficient access.
• Administer Business Rates, liaising with local authorities to ensure correct invoicing and apply for reliefs.
• Generate purchase orders and liaise with procurement and finance teams to resolve queries.
• Coordinate energy data collection and support energy reporting processes.
• Maintain the department's Group Management System.
• Collaborate with the wider team to support operational excellence.
• Provide timely and accurate data and reports to other departments on costs, income, contracts, and other related metrics.

• Experience in an Estates or Facilities Management environment is desirable.
• Knowledge of Business Rates administration and local authority liaison is desirable
• Strong IT skills including SharePoint, system databases, and advanced Excel and PowerPoint.
• Proven ability in data management, analysis, and attention to detail.
• Excellent planning, organisation, and communication skills.
• Ability to produce clear reports and visual data presentations.
• Fast and accurate data entry with strong editing and research capabilities.