Business Support Team LeaderLondon - Office Based Salary NegotiableA fantastic, leading Top 100 National firm, known to us as a client for many years are keen to add an experienced Business Support Team Leaderto their already impressive London City Centre team.Based in well-equipped offices in an impressive setting, close to commuter links, the Business Support Team Leader will benefit from leading a cohesive team of Secretaries, Administrators and Coordinators to deliver a high quality of a full range of Legal Administration Duties in London City Centre.Duties of a Business Support Team Leader:
Oversee the day to day running of the Business Support Administration team
Build relationships with our lawyers to understand the work and proactively prioritise tasks
Encourage an excellent customer service environment, ensuring that our processes reflect this
Coach and develop your team, including performance reviews, setting objectives and regular one to ones
Recruit and train new and existing team members
Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance
Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
Play an active role in supporting business change taking place across the firm, and participate in relevant projects
Ensure equipment is properly maintained
Have a working knowledge of health and safety requirements
The ideal candidate:
Fair, inclusive and supportive management style
Effective and professional leader and communicator at all levels, both written and verbal
Able to build excellent working relationships with your team/department, stakeholders and the wider firm
Self-motivated, with the ability to lead by example
An organised individual with the ability to effectively prioritise business needs
Ability to manage and support business change across the team
Excellent attention to detail
Knowledge of administrative processes such as printing, scanning, electronic filing and post handling
Experience working within a legal services environment
If you believe you are suited to this Business Support Team Leader role and have the skills our client is looking for, please apply within, or send your CV to for immediate consideration.