Administrator

Your new companyHays are working with an amazing business who are seeking a proactive and highly organised Administrative Assistant to support a fast-paced Accounts and Sales office environment within the construction sector.This is a varied position requiring a confident individual who can provide comprehensive administrative support, act as a key point of contact for customers and suppliers, and assist with financial and operational processes. The role offers an excellent opportunity for someone looking to develop their skills and take ownership within a growing and dynamic business.Your new role

• Administration & Office Support
• Undertake general office administration duties to ensure the smooth running of daily operations
• Manage incoming calls, emails, and customer enquiries, acting as the first point of contact
• Conduct outbound calls to customers and suppliers to resolve queries
• Handle post-related duties including printing, sorting, and franking
• Process and print daily invoice documentation, ensuring accurate date stamping and filing
• Check and verify haulier invoices, investigating and resolving discrepancies
• Match delivery tickets to purchase invoices with a high level of accuracy
• Import data into accounting systems (e.g. Sage) and reconcile totals
• Generate and maintain spreadsheets for invoice tracking and reporting
• Record and track unexpected haulier charges to support payroll processes
• Input and manage data across internal systems and third-party platforms
• Produce reports and maintain accurate records for operational and financial tracking
• Enter account information into invoicing systems
• Liaise effectively with internal teams, customers, and external suppliers
• Obtain and provide Proofs of Delivery (PODs) as required
• Ensure high levels of customer service and responsiveness at all times

What you'll need to succeed

• Previous experience within a busy administrative or office support role
• Strong IT skills, including Microsoft Office (Word, Excel, Outlook)
• Experience with accounting systems (e.g. Sage) is advantageous
• Excellent organisational skills with strong attention to detail
• Confident telephone manner and strong communication abilities
• Ability to work independently and manage multiple tasks effectively
• Strong numerical and literacy skills
• Customer-focused with a professional and proactive approach
• Willingness to learn, develop, and take ownership of responsibilities

What you'll get in returnWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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