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Office Administrator & Stock Control Co-ordinator Location: TamworthSalary: Up to £35,000 (negotiable)Hours: Full-time, 40 hours per week About the Role We're working with a well-established and growing organisation operating in a fast-paced, product-driven environment. The business prides itself on accuracy, efficiency, and strong customer relationships, with a real focus on delivering a reliable, high-quality service. They are now looking to appoint a Commercial Operations Co-ordinator to join the team in a pivotal, hands-on role. This position sits at the heart of the business and plays a key part in ensuring that commercial, operational, and financial processes run smoothly and accurately. What You'll Be Doing This is a varied role covering commercial administration, stock control, invoicing, credit control, and logistics coordination. Commercial & Administrative Support - Preparing and managing customer contracts and associated documentation
- Maintaining accurate, well-organised commercial records
- Providing day-to-day administrative support to the commercial function
Stock Control & Reporting - Inputting and maintaining accurate stock data within internal systems
- Monitoring stock levels and investigating discrepancies
- Producing regular stock reports and supporting stock audits
Invoicing & Credit Control - Raising invoices accurately and in a timely manner
- Ensuring invoices align with contracts, orders, and dispatch information
- Monitoring outstanding payments and following up with customers
- Producing aged debtor reports and escalating issues where required
Dispatch & Logistics Coordination - Preparing dispatch documentation such as delivery notes and packing lists
- Coordinating transport bookings and delivery schedules
- Tracking shipments and resolving any delays or issues
Customer Liaison - Acting as a key point of contact for customer queries
- Providing updates on orders, deliveries, and account status
- Building and maintaining professional, long-term customer relationships
What We're Looking For Essential - Proven experience in an administrative, commercial support, operations, or stock control role
- Strong organisational skills with excellent attention to detail
- Experience with invoicing and/or credit control processes
- Confident using Microsoft Office, particularly Excel
- Able to manage multiple tasks and deadlines in a busy environment
Desirable - Experience using ERP or stock management systems
- Exposure to logistics, dispatch, or supply chain processes
- Background in a commercial or operations-led environment
The Person This role would suit someone who is: - Highly organised and methodical
- Proactive and comfortable working with autonomy
- Detail-focused, with a strong sense of responsibility
- Adaptable and reliable in a fast-moving business
What's on Offer - Salary up to £35,000, depending on experience
- A stable, growing organisation where your role has real visibility and impact
- A varied position with genuine ownership of key processes
- Hybrid working can be offered for the right individual once established
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