Office Coordinator

Are you a highly organised coordinator with a passion for operations, logistics, and delivering exceptional service?

Our client is looking for a proactive and detail-oriented Operations Coordinator to join their busy team in Portsmouth. This is a varied and fast-paced role that sits at the heart of the operation, ensuring client requests are delivered efficiently while supporting fleet management, driver coordination, and operational performance.

The successful candidate will play a key role in keeping projects on track, maintaining vehicle compliance, supporting drivers, and ensuring customers receive a seamless service from initial request through to completion.

This is a fully office based role offering a salary of up to £28,000 depending on experience.

Main responsibilities for the Operations Coordinator role are:

• Coordinating client requests and operational activities through online customer portals.
• Managing service delivery from quotation through to execution and invoicing.
• Liaising with customers and internal departments to ensure requests are fulfilled efficiently.
• Maintaining accurate records across internal systems and customer platforms.
• Producing asset retirement reports and supporting audit requirements.
• Generating daily and monthly operational reports.
• Managing fleet servicing, MOTs, repairs, and vehicle compliance.
• Scheduling maintenance activities to minimise disruption to operations.
• Arranging hire and replacement vehicles when required.
• Supporting drivers with vehicle inspections, scheduling, and performance monitoring.
• Tracking fleet activity and driver schedules using Samsara.
• Identifying trends and opportunities to improve efficiency and service delivery.
• Supporting business continuity by providing cover across the wider team when needed.

Skills required for the Operations Coordinator role are:

• Previous experience within an operations, logistics, fleet, or administration environment.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Experience working with stock control systems, scheduling tools, or asset management programmes.
• Excellent IT skills, including Microsoft Office and bespoke business systems.
• A proactive and solutions-focused approach.
• Strong communication skills and the ability to build positive working relationships.
• High levels of accuracy and attention to detail.

Benefits:

• Access to training platform
• Company pension
• Healthcare and dental insurance
• Life assurance
• Cycle to work scheme
• 25 days holiday plus Bank Holidays. Option to buy 5 more days
• Exclusive discounts with major retailers

The role offers genuine variety, responsibility, and the chance to make a real impact within a supportive and collaborative team environment. APPLY today to find out more!