Wembley - School Receptionist - Term time only

Posted: 20/02/19
Recruiter:Tiger Recruitment
Salary:£18000 to £21000 per annum Benefits: Fantastic work/life balance
Location:North West London, North London
Description: School Receptionist
Wembley - Jubilee Line and Metropolitan Line
Term Time only 

An outstanding, famous school (rated outstanding by Ofsted), is looking for a School Receptionist– this is a senior position within the school. The ambition of their vibrant and energetic team is to transform the lives of all children, including those from disadvantaged backgrounds. My client is a high-functioning, fast-paced school office. They are looking for someone who takes multi-tasking to a different level; someone who is bright, highly organised, has attention to detail and deals well under pressure. 

Reporting to: Office Manager and Headmistress
Hours of Work: Mon-Thurs 7:30am-4:30pm, Fri 7:30am-3:30pm (Term Time Only)
Salary: 20,000k

General Duties

- To maintain a clean, tidy and welcoming reception area
- To act as an initial point of contact for parents and visitors ensuring a welcome and informed arrival
- To ensure that all visitors to the site are properly signed in and issued with the appropriate pass and MCS letter
- Provide the main point of contact for incoming telephone calls.
- Recording all calls on Phone Log.
- Ensuring the smooth transition of any transferred calls.
- Ensuring messages are passed along promptly and correctly
- Deal with parent queries and escalating to Office Manager/ Teaching Staff/SLT where appropriate.
- Liaising with Office Manager to issue school communications when requested
- Work closely with the Office and SLT to support the basic administrative functions of the school
- Book meetings for staff members
- To deal with deliveries, post and internal mail
- Co-ordinate Pupil Stationery shop

 Pastoral Focus

- Helping to monitor student welfare in conjunction with the School
- To be main point of contact for student queries outside of the class room.
- To be responsible for managing student registers on Arbor
- Ensuring Arbor registers are updated with absences, Lates and appointments/ approved absences
- Log Late Detentions on Reward
- Emailing ‘Planned Absence’ notifications to staff where appropriate.
- Following up unexplained absences by phone every morning
- Managing the signing in/out of students for appointments.
- Keeping accurate records in the appointment file. 
- Following up with parents when no prior notice of an appointment was given.
- First Aid
- Liaise with First Aid Officer and staff for care of sick / injured students.
- Welfare Health & Safety
- Key role in Fire Evacuation Procedure. 
- Print registers daily and keep in file
- Distribution of Fire Registers during evacuation
- Liaise with the maintenance team to ensure prompt reporting of faults / H&S incidents

 This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful candidates will need to undertake an Enhanced Disclosure via the DBS and/or provide police checks from other countries, where appropriate. 

 Person Specification

- Relevant work experience         
- Experience of working on own initiative  
- Experience of the use of a wide range of computer software (e.g. word processing, spreadsheets, databases)       
- Knowledge/experience of Education sector and/or school - Desirable

Special abilities/aptitudes

- Flexibility and ability to work as part of and to contribute to the school administrative team
- Interpersonal skills - dealing with parents, students, colleagues and outside agencies      
- Ability to deal sensitively and in confidence with a wide range of issues relating to working practices           
- Ability to communicate effectively at all levels both verbally and in writing
- Ability to work effectively under pressure and to manage own workload
- Ability to type quickly and accurately
- Ability to work methodically, ensuring attention to detail  
- Numeracy skills

Other job specific requirements

- Commitment to the Authority’s Equal Opportunities Policy and acceptance of their responsibility for its practical application.           
- Education and Training
- Educated to degree level    
- First Aid Trained     

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