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Customer Success Manager

Posted: 09/05/24
Recruiter:Hays
Reference:2758138859
Type:Permanent
Salary:£35,000 - £38,000 Annual
Location:Oxford, Oxfordshire
Description: A consultancy based just outside Oxford is looking for a Customer Success Manager

Your new company
This start-up that has been going for over 10 years now has grown from strength to strength, offering risk management services across a variety of different sectors. Due to continued growth in their UK and International business, they're now looking for several Account Managers to manage their customers. This start-up that has been goingfor over 10 years now has grown from strength to strength, offering riskmanagement services across a variety of different sectors. Due to continuedgrowth in their UK and International business, they're now looking for severalAccount Managers to manage their customers. Your new role

Your day to day will be responsible for looking after a group of clients within a particular sector. You will deal with any queries that they may have as well as reporting back internally on their clients usage of the businesses services. Occasionally, you will be required to visit clients on site at their offices and to present reports/pitch the services of the business. Your day to day will beresponsible for looking after a group of clients within a particular sector.You will deal with any queries that they may have as well as reporting backinternally on their clients usage of the businesses services. Occasionally, youwill be required to visit clients on site at their offices and to presentreports/pitch the services of the business. What you'll need to succeed
You will have managed clients ideally within a B2B service environment. You will need to be flexible and able to travel to see clients 2-3 times per month (mainly in the south-east) and be a good problem solver. You will need a driving licence and access to a car. Expenses will be covered. You will also be a great team player as this role is a key link between different departments internally. You will have managed clientsideally within a B2B service environment. You will need to be flexible and ableto travel to see clients 2-3 times per month (mainly in the south-east) and bea good problem solver. You will need a driving licence and access to a car.Expenses will be covered. You will also be a great team player as this role isa key link between different departments internally. What you'll get in return
In return, you will be offered a salary between £35,000 - £38,000 depending on experience, with a 20% bonus. You will work on a hybrid working policy of 3 days on site and 2 days at home. There is plenty of parking. 25 days holiday plus the bank holidays and there is a sickness and compassionate leave scheme too.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

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